Additional Considerations for Residential Customers:
The first thing you need is a space where a solar array can be installed. This could be on your roof, on a patio cover, a car port or on a metal structure constructed specifically for solar somewhere on your property (ground mounted). Where ever the solar array is located will need to be relatively free of shade for at least 6 hours per day. Shade is of course a killer for solar. Roof mounted arrays are less expensive than an array mounted on the ground. Ground mounted arrays are easier to clean and service. A solar array doesn’t have to be south facing, west or east facing works as well.
Whether you buy the system with a bank loan or lease it you’ll need a good credit score – 650 or above. If that isn’t an option you may be able to qualify for HERO or PACE loan, these are location specific, call us for details. If you don’t want to buy or lease the system you can just sign a power purchase agreement (PPA) and just pay for the power it produces at lower rate than what you’re currently paying the utility. There are numerous options. Call us and we’ll engineer a solution that perfectly matches your unique situation and concerns
Your name should be on the deed. If you rent, pass our name along to your landlord. Your landlord could have solar installed with your encouragement and just bill you for the electricity, hopefully at a lower rate. You’d have to negotiate that with the Landlord.
Will my roof leak? This is major concern for most of our customers. To this we can answer an emphatic NO! Solar Symphony has never had a roof leak. The products, engineered systems, and methodology that we use to attach the solar system to your roof make the possibility of a roof leak extremely unlikely. We always have at least two layers of protection (a flashing and a counter flashing). We go to extraordinary lengths to ensure everything is water tight. In the very unlikely event of a roof leak we have the longest warranty in the business, 20 years. We will repair the leak, and as long as notice of the leak is provided in a timely manner we will repair or replace other damage caused by the leak
This is a fun one. We’ve found a lot of our competitors try and differentiate themselves by telling customers they have proprietary software that will right-size your system saving you money. They say things like, “We’re the best value because we won’t sell you a bigger system than you need”. Which typically means they’re selling you a smaller system at a higher cost per panel (cost per Watt). Or they’ll say “we size your solar system to optimize the financial return”. Which is another way of saying we size your system to take care of only tier 3 and 4 electricity (the most expensive). That is great for this year but what happens in 2 or 3 years when the utility gets rid of the tiered rate structure because so many people have gone solar that they’re losing money?
We size systems by listening to you, the customer, and asking the right questions. How much power do you use now? What are your plans for the future? Are you going to buy an electric car? Are you going to start working at home soon? Do you have a baby on the way? Is your daughter leaving to go to college soon? We need to get to know you so we can help you make the right decision.
